Windows App (ShipBridge)

The PackCam Windows App is the Packstation for users who process orders through ShipBridge on a Windows desktop. It detects order events via ShipBridge’s Advanced Logging and tells the PackCam device when to start and stop recording.

Prerequisite: Enable Advanced Logging in ShipBridge before proceeding. See ShipBridge Integration.

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Requirements

• Windows PC at the packing station.
• ShipBridge version 6.1.4.5 or above — older versions are not compatible.
• ShipBridge must be opened as Administrator.
• Advanced Logging enabled in ShipBridge.

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Installation

1. Download the PackCam Windows App installer from your admin or the PackCam portal.
2. Run the installer on the packing computer.
3. Open the PackCam Windows App.

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Setup — Binding to a Device

1. Open the PackCam Windows App.
2. Enter the Serial Number of the PackCam device you want to bind.
3. The app will generate a 2-digit binding code — note it down.
4. Go to Admin Panel → Orders → Devices section (top of page).
5. Find the corresponding device card — 3 numbered binding codes will have appeared on it.
6. Select the code that matches the 2-digit code shown in the Windows App.

The Windows App is now bound to the device. For the full binding overview see Binding a Packstation.

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Day-to-Day Use

• Process orders in ShipBridge as you normally would.
• The PackCam Windows App detects order events via ShipBridge’s Advanced Logging.
• Recording starts automatically when you begin processing an order.
• Recording stops automatically when the order is shipped.
• SKU/barcode scans are captured and timestamped on the video.

Runs in the background: You can minimize the Windows App to the system tray — it keeps working in the background. You do not need to keep the window open.