Connecting Your First PackCam Device

This guide walks you through connecting your PackCam device to your network and linking it to your account.

What’s in the box

• PackCam device
• USB power cable
• Mounting hardware
• Quick reference card

Step 1: Power on the device

Connect the USB power cable to your PackCam device and plug it into a power source. The LED indicator will turn on when the device is powered.

Step 2: Connect to your network

Connect your PackCam device to your local network using an Ethernet cable or Wi-Fi.

Ethernet (recommended)

Plug an Ethernet cable directly into the device. It will automatically connect to your network.

Wi-Fi

1. On first boot, the device creates a temporary Wi-Fi hotspot
2. Connect to the hotspot from your phone or computer
3. Enter your Wi-Fi credentials in the setup page
4. The device will restart and connect to your network

Step 3: Register the device

1. Log in to the Admin Panel
2. Navigate to Devices
3. Click Add Device
4. Enter the serial number found on the bottom of your device
5. Assign the device to a pack station

Troubleshooting

• LED not turning on: Check the power cable connection
• Device not appearing in Admin Panel: Ensure the device is on the same network and try refreshing
• Wi-Fi connection failing: Move the device closer to your router and try again